Voip/ SIP - Telecom Engg 4-8 yrs - Amazon Hyderabad

Company : Amazon

Website: http://india.amazon.com/index.html

Location : Hyderabad

Telecom Engineer – 4-8 years  of experience , VOIP fundamentals, C, C++, SIP Protocol , Telecom Development, IP

We are seeking a VoIP engineer to help us support and expand Amazon’s Customer Service voice network. Amazon’s voice network supports thousands of concurrent customer calls and tens of thousands of agents using an internally developed SIP based Call Center Platform. Our technology is compelling, as it solves a common problem in a novel way -- and it is unique in the industry. We are looking for someone to contribute to our vision. Evaluate open-source and commercial SIP based components for their ability to run reliably in the cloud. Work on all phases of solutions -- from analysis and design through implementation and support. Develop and extend expertise in specialized VOIP hardware and software systems, SIP protocols, as well as standard Internet building blocks such as Internet routing, Internet naming, and Internet security. Create the tools and training which will enable support engineers to come up to speed quickly on our systems. As a team, we actively brainstorm, analyze and discuss creative solutions to hard problems. In this position you will lead projects that yield visible and measurable change to our system.

The candidate should have many of the following qualifications:

• Must have excellent communication and documentation skills.
• 5 years of Systems/Network experience and at least 2 with SIP/VoIP.
• Significant experience working with VOIP and SIP.
• Must have strong UNIX/Linux skills, experience in building (not necessary writing) source code to run on various OS flavors.
• Experience troubleshooting carrier and various connectivity issues both IP and TDM
• Excellent IP networking fundamentals.
• Excellent troubleshooting skills.
• Experience working with telecom carriers turning up and troubleshooting IP and or TDM circuits.
• Expertise in many of the following technologies and protocols: BGP, OSPF, SIP, RTP, IP, TCP, UDP, DNS, DHCP, T1/E1, Ethernet, firewalls, IT security best practices

Desired Qualifications:

• Coding / scripting experience in Shell, Java, Perl, Ruby, Python, C, or C++.
• Multi-vendor SIP Interop testing and troubleshooting.
• Experience with open-source VoIP systems like Asterix, Free-Switch, SipX, SER, etc.

Your peers will be systems, network and software engineers working to make our Telephony Platform more capable, scalable, reliable and efficient. The ability to build productive relationships with colleagues at remote sites around the world will make you successful in this role, as will patience and a sense of humor. Members of this team participate in a moderate on call support rotation. We are looking for the best of the best, so please expect a rigorous technical interview process.


How to Apply
1. If u have received a mail from me ...reply to that mail with your CTC details

Else

2. Send in your resume to kranthi@crest.in with VoIP/  SIP  in the Subject  ...Include CTC details in your mail